Aloha Melissa,

Thank you for your email. We had a wonderful vacation in Maui and enjoyed every minute. As always Caroline was a delight to work with in planning our family vacation. She was thoughtful in her suggestions, offered a variety of options and always focused on fulfilling our expressed needs.

Alaska Airlines: Absolutely perfect. Flights were on time and staff was friendly and attentive.

Fairmont Kea Lani: Confusion at check in until it was determined one of the rooms had been put in Katina's name. Once that was determined, check-in was fine. For some reason, we had two breakfast buffet's included in the package and two were not? Not sure why this occurred as there were four in our party. Rooms: Nice size, clean, loved the roomy bathrooms, loved the large balcony. View was nice, we prefer to be much closer to the beach so would definitely prefer a villa. Pools were nice, small but still nice. Next time we will reserve cabana time and/or chairs on the deck pool. We were told the best chairs/cabana's are reserved up to a year in advance. So in the future we will reserve at the time we book the hotel. The food at the Fairmont was OK at best. We had our best meals at the Four Season and LOVED our meal and experience at Duo.

Favorite experience, for me it was playing golf at the Wailea Golf Course (Emerald Course) The rest of my family would say whale watching. THe Pacific Whale Foundation does a terrific job, the boat we were on was roomy and they do not over sell making it a very enjoyable comfortable experience. The staff was great and provided a lot of wonderful, interesting information.

Mahalo! We will return, many thanks to Caroline for everything she does to make our travel experience the BEST!

K. Foley
Sacramento, CA

Dear Caroline IaOrana and Mauruuru,

Please just let me say that we had A GLORIOUSLY MARVELOUS TIME in Bora Bora!! Your planning and arrangements were perfect! We are infinitely grateful for your kind attention to all matters concerned with our honeymoon! I RAVE to everyone I talk with about our experience and certainly recommend McCoy Travel all the time. Our Polynesian wedding was a TREMENDOUS experience and will be remembered VERY FONDLY forever!!

Again MAURUURU and NANA,
B. & A. Baily (Lemoyne, PA)

Dear Melissa McCoy;

You don't know me but Caroline Gold has been working with my new wife and I on the plans for our honeymoon! I sent an email earlier to Caroline to express just how WONDERFUL OUR EXPERIENCE was and how we appreciated her attention to every detail. All went extremely well and our second wedding on Valentine's Day in Bora Bora will always be remembered VERY FONDLY FOREVER!!

YOU FOLKS ROCK!!!

Sincerely,
B. Baily

Caroline,

Oh my goodness!!!! YES!!! This is exactly what we were looking for and for free IS AWESOME!!! HOW EXCITING!! WOW!! We are very excited!! Thank you so much for your thoughtfulness in finding this information and setting this up! YOU ARE SO WONDERFUL!!!!

(note: client receiving a free booking bonus; resort offers a Vow Renewal Ceremony at no cost on Wed)

B. Lebret (Woodruff, SC)

My husband, Justin and I were married in Maui this past June. Over 125 guests flew to the island for an amazing week of fun that lead up to the ceremony.

As an event coordinator myself the details and planning was a breeze and I enjoyed every minute of it; however there were a few things that were just too difficult for me to plan or want to take the time to plan.

We reached out to Caroline Gold who was a life saver! We had a Luau Night at the Grand Wailea, a boat/sunset cruise with the Pacific Whale Foundation, and a scuba diving trip with Extended Horizons. Caroline booked these events for us, made sure we sat together as a group at the Luau and for the boat cruise - our group had our own boat! She paid attention to every small detail possible and even attended our boat cruise to make sure things ran smoothly. Guests were given her phone number and email to call to book these special nights on their own - they contacted Caroline and paid for their activities on their own, leaving Justin and I completely out of that part - it was so nice! Caroline emailed me weekly updates on who had paid and booked which helped Justin and I keep on top of our guests to whom had booked what.

Caroline went above and beyond with my group. If guests had to leave a message she got back to them right away. She also helped my guests with any activities they wanted to do that wasn’t a part of the group. She sent highlights to each guest about Maui and ensured them their trip to Maui was going to be amazing!

I received a call from a friend of mine a couple months ago (6 months
after the wedding) stating that Caroline had reached out to them to just chat and see how they were doing. Caroline isn’t just great at Customer Service she is a great friend too.

Justin and I were so blessed to work with Caroline on our group activities. All 125 guests are already asking when we can do it again!

A. Mayer
Bothell, Washington

Dear Caroline,

A big Thank You for the wonderful holiday you gave us! You really worked hard at giving us the best and we enjoyed each and every moment of our honeymoon.

Thanks and much love,

Rashi and Sajal
Sunnyvale, California

Hi Caroline,

Ahhhh....oh the sounds of the beach! The waves! The birds! It is Heaven to my ears! Thank you for all your help & then sending such a sweet animated card! I feel like leaving the sound on & just sit here listening to it.... I look forward to coming out to Maui & I know I will not want to leave.

Sincerely,
Cindy Boyer
Spring Hill, TN

Hi Melissa and Caroline,

Thank you for your wishes. We had a great trip. Caroline made sure to take care of the little details for us which made the trip very special.

I've been looking for special business class flights and thought you might know of some good deals on flights to Austrailia. Also, any suggestions you might have for seeing the country and good hotel deals would be appreciated. I do not want 5-star hotels on this trip. I am going to research the area in the next week or so so I have an idea of the terain.

Thanks for your help and expertise. You are great!
P. Nollkamper
Corona, CA

Dear Melissa,

I would like to praise your employee Caroline Gold. My daughter was recently married on Maui in June of this year. Caroline had been working with us since June or July of last year with many suggestions for this trip of a life time. She arranged the wedding date with Alalani Hill ( who provided the most inspiring ceremony) along with the beautiful location. Caroline was wonderful in keeping our plans all organized. Even though she was going through a personally stressful times with her sister's illness she remained in touch realizing how important this trip would be for a party of 15. The reservations to the luau at Lahaina were great and the seating wonderful. She kept us informed about events and plans even when there was natural disaster (brush fire) on the island. Her positively helped to assure us that all would be well. I want to thank her for all she did for us to make this a wonderful experience.

Again, thank you for your help in planning the perfect anniversary vacation.

M. Reinecke
Lake Charles, LA

Dear Caroline,

I wanted to tell you that our Hawaii Anniversary vacation was spectacular! The beauty of Lanai and the activities on Maui were unmatched. Seeing the spinner dolphins in the bay while sitting on our bed at the Four Seasons Resort at Manele Bay was unbelievable. The champagne that you arranged on our arrival was excellent. The accommodations at the Four Seasons and at the Ritz Carlton Kapalua were as nice as anywhere we have ever stayed. The activities you arranged were well organized and the added information concerning what to wear and what to take were extremely helpful. The lunch at Mama's was delicious and the setting was unforgettable. My wife's favorite activity turned out to be the day trip to Oahu, but my favorite was the helicopter ride. I appreciate all the effort that you put in to planning our trip, and I am glad that I found McCoy travel on the internet. I have told all my friends that they need to go to Hawaii and to use you as their travel agent. My wife and I plan to return soon to see the whales, to visit Kauai, and to return to Manele Bay. When we plan to travel there again, we will definitely use McCoy travel and your services in particular. I was sorry to hear about your sister, but I hope you and her family are doing well.

Again, thank you for your help in planning the perfect anniversary vacation.

T. Foropoulos
Corinth, MS